At NOULA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect the following information:
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Full name
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Phone number
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Email address
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Shipping and billing address
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Order details and purchase history
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Payment-related information (processed securely through our payment providers)
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Information collected automatically through cookies and analytics tools
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Communicate regarding your purchases
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Improve our products, services, and website experience
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Prevent fraud and unauthorized transactions
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Send promotional offers and marketing communications when permitted by applicable laws
3. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties necessary to operate our business, including:
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Shipping and delivery providers
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Payment service providers
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Website hosting and technology partners
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Analytics and marketing platforms
These parties are only provided with the information necessary to perform their services.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
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Improve website functionality
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Remember user preferences
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Analyze website traffic and performance
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Support advertising and remarketing campaigns
You may choose to disable cookies through your browser settings, although some website features may not function properly.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
6. Your Rights
You may request to:
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Access your personal information
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Correct inaccurate information
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Delete your personal information where applicable
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Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
7. Third-Party Services
Our website may contain links to third-party websites or services. NOULA is not responsible for the privacy practices or content of those external websites.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Email: noula.eg@gmail.com
WhatsApp: +20 155 917 8412
For the fastest response, we recommend contacting us via WhatsApp.