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Terms of Service

Welcome to NOULA. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General

These Terms of Service govern your use of the NOULA website and all purchases made through our store. By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.

NOULA reserves the right to:

  • Correct any pricing or product information errors.

  • Modify or discontinue products without notice.

  • Refuse or cancel any order if inaccurate information has been displayed.

3. Orders

Once an order is placed, you will receive an order confirmation.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Suspected fraud.

  • Incorrect pricing or product information.

  • Product unavailability.

  • Violation of these Terms of Service.

4. Shipping & Delivery

Orders are processed and shipped as quickly as possible.

Delivery times may vary depending on the customer's location and shipping carrier operations.

Customers are allowed to inspect the package before accepting and paying for the order.

5. Returns & Exchanges

Customers may request a return or exchange within 14 days of receiving their order.

Returned items must:

  • Be unused.

  • Be in their original condition.

  • Include original packaging and accessories.

Products showing signs of use or damage caused by the customer are not eligible for return or exchange.

For complete details, please refer to our Refund Policy.

6. Payments

We accept available payment methods displayed during checkout.

By providing payment information, you confirm that you are authorized to use the selected payment method.

7. Intellectual Property

All content on this website, including logos, images, graphics, text, and designs, is the property of NOULA and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

NOULA shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the purchased product.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: noula.eg@gmail.com

WhatsApp: +20 155 917 8412

For the fastest response, we recommend contacting us via WhatsApp.